Google makes it easier for businesses owners to update location information through the Google Business Profile, but this is largely driven by its incorporation into Google Ads. I assume that since Apple doesn’t sell ads in Maps (yet), they have prioritized reports from their own customers using Apple devices over reports from business owners. This is our livelihood.”Īs a small business owner, I found it was easier to correct location data errors by reporting them through Apple Maps using my personal Apple ID than it was through the Apple Business Connect platform using a business account. We’ve noted a significant downturn, of around $12,000. “But we have seen a sudden and drastic change in customer behaviour towards the end of November and all of December. “We have no idea when this change went through,” Mr Pyatt said. The restaurant said the mistake cost them around AU$12,000 (almost US$8,000). It was only when a regular customer called to ask why he had shut his restaurant that Chris Pyatt found out his small business had been listed as “permanently closed” on Apple Maps, leaving him with a costly problem. Apple Maps errors have reportedly been costing small businesses thousands of dollars, by incorrectly showing them as permanently closed.īusiness owners also say that it can be hard to correct the error, despite going through the process Apple recommends …Īustralia’s ABC News highlighted one example, where not even media attention could get the problem fully resolved.Ĭhris Pyatt and his wife Pum have been running Thai restaurant Pum’s Kitchen on Queensland’s Sunshine Coast for nearly a decade
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |